A SIP that has run for six years stops. No email that anybody read as important, no failed mandate, money sitting in the bank account. The fund house is not rejecting the payment because of the payment. Somewhere in a database you have never logged into, your KYC record has moved from one status to another, and until it moves back, fresh purchases will not go through. The record is checkable free, in about two minutes, and almost nobody checks it until something has already stopped.
A cooking gas connection has run for years on a file the distributor made once. Then the rules change and the file has to be re-verified against a proof of address. The connection is not cancelled and nobody comes to take the cylinder away. You simply find, on the day you book a refill, that the booking will not go through — and the fix is a form, not an argument.
Your KYC record is that file. Nothing you already own is taken away when it goes on hold. What stops is the ability to add: a fresh purchase, the next SIP instalment, a new account anywhere.
Where your KYC actually lives
When you completed KYC once — with a broker, a fund house or a distributor — that intermediary uploaded the record to a KYC Registration Agency. There are five of them in India: CVL KRA, NDML KRA, CAMS KRA, KFin KRA and NSE's DotEx KRA. They share records between themselves, keyed on your PAN. That is the reason a second broker did not make you do the whole process again, and also the reason a problem in that one record affects everything at once.
| Status | What it means | What you can do |
|---|---|---|
| Validated | PAN, name, address, mobile and email have been verified against the issuing source, with Aadhaar used as the address document | Everything. The record is portable — a new intermediary can rely on it without fresh KYC |
| Registered | KYC is complete but was done using a non-Aadhaar address document — passport, driving licence, voter ID | Existing relationships work. A new intermediary may require fresh KYC of its own |
| On Hold | Something is deficient: PAN not linked to Aadhaar, mobile or email not validated, or a document the KRA could not accept | Fresh mutual fund purchases and new onboarding are blocked. Redemption is generally still permitted |
| Rejected | The record failed verification outright, commonly on a PAN or name mismatch | Nothing proceeds until the record is corrected and re-submitted |
Why Aadhaar decides which bucket you land in
From April 2024, KYC records are validated against the income tax database, and the validation only completes cleanly when Aadhaar was used as the officially valid document for address and the PAN is linked to that Aadhaar. Records built years ago on a passport or a voter ID are perfectly legitimate and were compliant when made. They simply cannot be auto-validated now, so they sit at Registered.
- PAN not linked to Aadhaar makes the PAN inoperative, and an inoperative PAN pushes the KYC record to on-hold. Linking after the deadline carries a ₹1,000 fee, and the linkage takes a few working days to reflect.
- Mobile and email must be validated, not merely recorded. If the record carries a distributor's or a relative's contact details — extremely common in older folios — there is no way to send you the OTP that completes validation.
- Name mismatches between PAN and Aadhaar, usually an initial expanded in one and not the other, or a surname changed after marriage in one record only, are the single commonest cause of a rejection.
- A minor turning eighteen has a KYC record that must be redone in their own right, and the folio remains blocked for fresh transactions until it is.
- An address change you made with the bank does not propagate. The KRA record is separate and has to be updated separately.
What actually breaks
- Units and shares you already own remain yours — nothing is confiscated or frozen away from you
- Redemption from existing mutual fund folios is generally still permitted
- Dividends and interest continue to be credited
- Your demat holdings remain visible in the CDSL or NSDL statement
- Fresh lump-sum purchases in mutual funds
- The next SIP instalment, with no separate warning to the bank mandate
- Opening a new demat, trading or fund account anywhere
- A switch or STP, which is treated as a fresh purchase into the target scheme
Fixing it, and keeping it fixed
- 1Check the status and read the reason
The KRA portal shows the status and, usually, the deficiency behind it. Fixing the wrong thing is the commonest waste of a week — an unlinked PAN and an unvalidated email need completely different remedies.
- 2Link PAN and Aadhaar if that is the issue
Done on the income tax e-filing portal, with the ₹1,000 late fee where applicable. Allow a few working days for the linkage to reflect before you resubmit anything.
- 3Run a re-KYC with any one intermediary
Your broker, any AMC, or an RTA such as CAMS or KFintech will process a KYC modification. Use Aadhaar as the address document if you want the record to reach Validated rather than Registered.
- 4Complete the mobile and email OTP
This is the step that is most often left half done. Both have to be validated, both must belong to you or an immediate family member as declared, and both are what the whole framework hangs on.
- 5Re-check the status after a week, then let the SIP run
A failed instalment does not restart on its own at every fund house. Once the status is clear, confirm with the AMC whether the mandate resumes automatically or the SIP has to be re-registered.
A parent's SIP of eight years has stopped, and their KRA status reads On Hold. What is the accurate reading?
Passport jeb mein hai, ticket kata hua hai — aur visa "on hold" nikal aata hai. Kuch cancel nahi hua, bas aage badhne nahi dega. KYC bhi aisi hi hai: khaata band nahi hota, par nayi SIP aur naya broker ruk jaata hai — aur pata tab chalta hai jab SIP bounce ho. KRA portal pe status muft mein dikh jaata hai.
- Your KYC record sits with one of five KRAs, keyed on your PAN and shared between them.
- Validated means Aadhaar-based and portable; Registered works but may need fresh KYC elsewhere.
- On hold blocks fresh purchases and SIP instalments while redemption generally continues.
- Unlinked PAN and Aadhaar, and unvalidated mobile or email, cause most on-hold cases.
- The status is free to check on any KRA portal with nothing but a PAN.
Mark it done to track your progress through the curriculum.
Common questions
Short, direct answers to what people ask about this topic.
- how to check kyc status with pan number
- Open any one of the five KRA portals — cvlkra.com, camskra.com, kra.ndml.in, karvykra.com or nsekra.com — and enter your PAN. There is no fee, no login and no intermediary involved, and because the agencies share records keyed on PAN, checking on one portal is enough. The status it returns is one of Validated, Registered, On Hold or Rejected, usually with the deficiency behind it.
- the agency that holds your kyc record and shares it with other intermediaries is called a
- A KYC Registration Agency, or KRA. There are five in India — CVL, NDML, CAMS, KFin and NSE’s DotEx — and when you completed KYC once with a broker, fund house or distributor, that intermediary uploaded the record to one of them. They share records between themselves on your PAN, which is why a second broker did not make you start from scratch, and equally why a problem in that single record affects everything at once.
- difference between kyc validated and kyc registered status
- Validated means PAN, name, address, mobile and email were verified against the issuing source with Aadhaar used as the address document, so the record is portable and a new intermediary can rely on it without fresh KYC. Registered means the KYC is complete but was built on a non-Aadhaar officially valid document such as a passport, driving licence or voter ID. Registered is not a defect — existing investments carry on normally — but a new intermediary may ask you to do KYC again from scratch.
- my kra status says on hold — can I still redeem my mutual fund units
- Redemption from existing folios is generally still permitted, because an on-hold status blocks adding rather than owning. What stops is fresh investment: lump-sum purchases, the next SIP instalment, a switch or STP into another scheme, and opening any new demat, trading or fund account. Dividends and interest keep getting credited and the units remain yours throughout.
- why did my sip stop when there was money in the bank account
- A KYC record that has moved to on-hold blocks the fresh purchase, and the SIP instalment is a fresh purchase — the mandate and the balance have nothing to do with it. The commonest underlying causes are a PAN not linked to Aadhaar, which makes the PAN inoperative, and a mobile number or email on the record that was never validated because it belonged to a distributor or a relative. Once the status is cleared, check with the AMC whether the mandate resumes on its own or the SIP has to be re-registered, since a failed instalment does not restart automatically at every fund house.