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Market Basics

The ninety-day clock: what one missed instalment starts

A salary arrives three weeks late and the EMI bounces. The borrower pays it as soon as the money lands and believes the matter is closed. A count that began on the due date says otherwise, and it does not reset the way anybody expects.

Market BasicsIntermediate13 min read
Browse Market Basics(163)

An employer defers March salaries by three weeks. The home-loan instalment is debited on the fifth, the account does not have it, and the mandate fails. Both banks levy a charge, a call comes from a number nobody recognises, and on the twenty-sixth, when the salary finally lands, the borrower pays the instalment in full and considers the matter dealt with. It is a perfectly reasonable view of what happened. It is also not how the loan account was recorded, because a lender does not classify an account by whether the borrower meant well or by whether an explanation was accepted at a counter. It classifies by counting days from a fixed due date, in a process that runs every night without anybody deciding anything — and the count does not restart when a later instalment is paid.

Think of it like this
The chart at the foot of the bed

In a hospital the nurse records your temperature at fixed hours and writes it on the chart. The next doctor reads the chart. What you told the previous doctor about feeling better is not on it, was never on it, and does not change what is. The chart is not unkind. It is simply a different kind of record from a conversation.

In the market

A loan account is classified at the end of each day against the dates on which money was due. The branch manager's sympathy, the employer's letter and the borrower's intention are all real and none of them is on the chart. The only entries that change it are payments, on dates.

What "overdue" actually means

An amount is overdue if it has not been paid on the due date the lender fixed. That is the whole definition, and everything else in this lesson follows from it. It is not overdue from the date the bank telephoned, or from the date a reminder letter was posted, or from the end of some grace period the borrower assumed existed. Banks classify their loan accounts by how long an amount has stood overdue, using categories the regulator prescribes so that every lender means the same thing by the same word.

How long an amount has been overdueWhat the account is calledWhat that means in practice
1 to 30 daysSMA-0Nothing has gone wrong in the lender's books yet, but the account is flagged and the arrear is visible internally. This is the widest window the borrower will ever have, and almost nobody uses it
31 to 60 daysSMA-1Now inside the lender's early-warning process. Collection calls begin in earnest, and the month-by-month record a future lender will read has started to look different
61 to 90 daysSMA-2The last stage before the classification itself changes. Restructuring, a tenure extension or a transfer to another lender are all still possible here and mostly stop being possible afterwards
More than 90 daysNon-performing assetThe lender must make a provision against the account out of its own profits, its own supervisory reporting changes, and the enforcement remedies described in the rest of this module become available to it
These sub-categories describe a term loan — one with instalments and due dates. An overdraft or cash-credit facility is graded on a related but differently worded test, because there is no instalment to miss; and a few categories of lending, agricultural advances among them, run on their own timetable. The ninety-day norm is the general one, not a universal one.

The rule that catches everybody: how payments are applied

Almost every loan agreement in India directs that a payment received is applied first to costs and charges, then to interest, then to principal, and against the oldest dues before the newest. That single clause, which nobody reads, is why the sensible-sounding plan — miss a couple, then pay one every month and catch up later — does not work at all.

Worked example
Two instalments behind, one payment a month
A ₹28,000 home-loan EMI, due on the fifth
January and February missedTwo instalments not paid on their due dates. The count on the January instalment starts on 5 January₹56,000 overdue
In March the borrower pays ₹28,000Oldest dues first, and charges and interest before principal — so it does not even fully clear the January instalmentIt is applied to January
What the ledger now showsThe borrower believes March is paid. The account shows a residue of January, plus all of February and all of March, outstandingSlightly more than two instalments in arrear
April, May, June: one payment each monthEach ₹28,000 meets charges and interest before it touches an instalment, so it discharges a little less than one month's worth. The gap between what was due and what was paid grows by the charges every monthThe arrear does not shrink — it widens slightly
Where the day count actually sitsBecause the oldest unpaid amount is never quite cleared, the count stays high rather than resetting. The account settles at the top of the overdue ladder and stays thereParked in the last band before non-performing
What tips it over the ninety daysNothing in this arrangement has fixed the shortfall that caused it. A single part payment, or enough accumulated charges, carries the oldest unpaid amount past ninety days — despite money having arrived every monthOne short month, or the charges alone, given long enough
And meanwhile, every month is reportedThe credit information report carries a status for each account for each month, so a year spent parked at the edge reads as twelve marks rather than oneA run of late months, not one blemish
What it takes to come backAn account is upgraded to standard only when the whole overdue amount is cleared, not when the next instalment is paidThe entire arrear of interest and principal
The instinct is decent behaviour and poor arithmetic. Paying something every month is exactly what a responsible person does, and against a rule that counts from fixed dates and applies money to the oldest dues first, it buys the interest saved and almost nothing else — the household spends a year one bad month away from the classification, believing it is catching up. The version that works is to clear the arrear in one movement — from a liquid fund, an emergency fund, a gold loan, a family loan, anything cheaper than the consequence — or, where that is genuinely impossible, to say so to the lender in writing while the account is still standard. Both of those are ordinary. Neither happens, because the monthly payment feels like progress.

What the record keeps, and for how long

  • The report is month by month. A credit information report carries a payment status for each account for each month, so a three-month arrear is not one blemish, it is a sequence of them, and the sequence is legible to anyone who pulls the report.
  • It outlives the loan. The regulations governing credit information companies set a maximum retention period measured in years rather than months. A loan repaid in full still carries the months in which it was not.
  • Your own report costs nothing to read. Every credit information company must give you your own report free at the interval the regulator prescribes, and looking at it yourself is not the kind of enquiry that affects the score. A lender's enquiry is a different thing and does register.
  • Errors are common and correctable. A closed loan still showing as live, an account that is not yours, a payment recorded a month late — all of them happen, all of them are disputable, and none of them corrects itself. That route is the subject of the last lesson in this module.
  • Nothing is reported by you. Every entry is reported by the lender. Which means the useful lever, at every stage in this module, is getting the lender to report something different — not arguing with the bureau about a fact the lender supplied.
◆ Your call

The salary is going to be late again next month

You know on the twentieth that the twenty-eighth's salary will not arrive until the middle of the following month. The home-loan EMI of ₹31,000 is due on the fifth and the account will be about ₹18,000 short. There is a credit card with room on it, and a small equity portfolio.

Check yourself

A borrower is two instalments behind on a car loan and then pays exactly one full EMI in each of the next four months. Is the account current?

Simple bhasha mein
Har mahine paisa bhara, phir bhi peeche

January aur February ki EMI chhoot gayi — ₹28,000 wali, do mahine ka ₹56,000. March se aapne har mahine ek EMI bharni shuru kar di, aur laga ki ab sab theek hai. Bank ne woh paisa March ka nahi, January ka samjha — kyunki agreement kehta hai ki payment sabse purane bakaya pe lagega, aur pehle charges aur byaj pe. Isliye har ₹28,000 ek poori kisht bhi nahi kaatti: khaai ghatti nahi, halki si badhti hai, aur ginti sabse purani due date se chalti rehti hai. Account nabbe din wali line ke bilkul kinare khada rehta hai — ek bhi kam mahina aur woh NPA. Wapas theek karne ka ek hi tareeka hai: poora bakaya ek saath, agli kisht nahi.

What to remember
  • An amount is overdue from the due date the lender fixed, not from the day anybody contacted you about it.
  • Accounts are graded 1–30, 31–60 and 61–90 days overdue, and become non-performing past ninety days.
  • Payments are applied to the oldest dues first, so paying one instalment a month never closes an existing arrear.
  • An account returns to standard only when the entire overdue interest and principal is paid.
  • Everything a lender can offer a stressed borrower is wider before the ninetieth day than after it.
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Up nextWhat a lender may actually do, and what it may notPrevious: The insurer, the promise, and who stands behind it
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Common questions

Short, direct answers to what people ask about this topic.

sma-0 sma-1 sma-2 meaning in bank loan
They are the three special mention account stages a lender records on a term loan before the account turns non-performing: SMA-0 is 1 to 30 days overdue, SMA-1 is 31 to 60 days, and SMA-2 is 61 to 90 days. The grading is done by an automated day-end process against the fixed due dates, not by a judgement anybody at the branch makes. Overdrafts and cash-credit facilities are graded on a related but differently worded test, because there is no instalment to miss.
how many days overdue before a home loan becomes an npa
More than ninety days. Once an amount has stood overdue past ninety days the account is classified as a non-performing asset, the lender must make a provision against it out of its own profits, its supervisory reporting changes, and the enforcement remedies become available to it. Ninety days is the general norm for term loans, not a universal one — a few categories of lending, agricultural advances among them, run on their own timetable.
if I am two emis behind and pay one emi every month will the account become regular
No. Almost every Indian loan agreement applies a payment to costs and charges first, then interest, then principal, and against the oldest dues before the newest — so each monthly payment discharges slightly less than one instalment and the arrear never closes. The day count keeps running from the oldest unpaid due date, so the account stays high on the overdue ladder and can still cross ninety days into non-performing, and every one of those months is reported separately on the credit information report.
an account classified as non-performing is upgraded to standard only when
The entire arrear of interest and principal has been paid. Resuming the instalments does not do it, meeting three consecutive instalments does not do it, and the lender being satisfied that things are improving does not do it. The whole overdue amount, in full — which is why clearing an arrear in one movement is a different exercise from restarting the EMI.
is a loan amount overdue from the due date or from the day the bank calls
From the due date the lender fixed. An amount is overdue if it was not paid on that date — not from the day a reminder letter was posted, not from the collection call, and not from the end of a grace period the borrower assumed existed. Every classification stage counts days from that fixed date, and a part payment made later does not discharge the instalment or stop the count.